Main Gallery Area
Onboarding - Admin Portal
This demo showcases the login process for the Admin Portal designed exclusively for authorized employees, enabling them to securely access and manage peer-to-peer (P2P) transfer information of their consumers.
By the end of this demo, users will know how to navigate and complete the onboarding checklist in the Neural Payments Admin Portal.
Admin Portal - Dashboard
This demo will teach the user how to navigate the Admin Portal Dashboard, while also explaining the different functionalities of it!
Admin Portal - Search
This demo will provide a deep dive into the search tab and its functionalities in the Admin Portal.
This demo will show how to navigate user information and specific limits
Admin Portal - Reporting
This demo will demonstrate how to navigate through Admin Portal reporting.
This demo will show you how to view and filter daily transfers.
This demo will show you how to find, filter, and download Off-network fees in the AdminPortal.
This demo will demonstrate how to view failed transfers.
Admin Portal - Admin
This demo will teach you how to navigate the Admin Portal to the Branding page, and also how to update the colors to match the Financial Institution's brand.
This demo will show you how to set institution limits for your users.
This demo will teach others how to add and review actions of administrative users in the AdminPortal.
This demo will show you how to view user actions as they occur in the Admin Portal.
How to brand your mobile banking app to showcase how your institution
Admin Portal Help
This demo will show you how to locate and utilize FAQs to answer a plethora of different inquiries your Financial Institution may have.
This demo will show you how to report an issue through the AdminPortal
Q2 User Guide
A short demo explaining how to send payments, with an example of an off-network text transfer, and how the recipient receives off-network payments.
How to navigate to the transfer history and check recent transfers and payments.
How to navigate to the default receiving accounts page and edit the default receiving accounts.
Neural Payments Fraud Engine
This demo will explain how to create fraud rules using our fraud engine, Synapse!
This demo will explain how to view and edit fraud rules that you have created using the Synapse fraud tool.
This demo will explain how to view the reports created by the Synapse fraud engine.
This demo explains how to add users to the exclusion list to prevent fraud users from repeatedly attacking your institution using the same email/phone number.
Videos
The video provides an overview of our Neural Payments Fraud Engine, designed to empower financial institutions in detecting and reporting fraudulent activities more effectively. With an array of customizable fraud rules, your institution can set specific criteria based on various 'triggers' to identify and combat fraud, ensuring enhanced protection. Furthermore, using the Search screen, you can easily locate individual users and modify the fraud rules tailored for them.
Employees of financial institutions are empowered to report individual transfers as of fraud within the AdminPortal! Neural Payments equips AdminPortal users with the capability to add context concerning a transfer, such as identifying it as originating from a first-time sender or indicative of an account takeover. Additionally, personnel within financial institutions are able to undertake additional measures, including suspending the sender and/or incorporating them into the exclusion list.
























